One Resource For Your Questions

How do I listen or watch?

In order for you to enjoy our audio and video programming, you'll need to have special software called a "player" loaded on your computer. The player software does all the work of taking the audio and video from the site and translating it into a format that you can hear and watch on your computer.

This technology is called streaming audio and video. We use two streaming technologies to deliver programming to you. The RealPlayer is from RealNetworks and the Windows Media Player is from Microsoft.

If you do not have one of these applications installed on your computer, you can use this section to download it. Listed below are the minimum system requirements:

  • A Pentium PC, UNIX system, or MAC equivalent
  • A sound card with speakers or headphones
  • A 28.8 Kbps Internet connection
  • Internet Explorer or Netscape Navigator 4.0 or higher
   Use the following chart to download and/or test your computer to see if you have the software installed properly:
Step 1 - Select a Player to Download

Download Windows Media Player
Download RealPlayer
Step 2 - Install the Player
Once you have downloaded the file to your local hard drive, double-click the file to begin the installation.
Step 3 - Test Your Player
Test Windows Media Player Test RealPlayer
Step 4 - Download Shockwave Flash

Download Flash Plug-in

If you are having trouble downloading the player, or you are unable to hear our test file, click here for help.

How can I stay up to date on Canada NewsWire web events?

Canada NewsWire maintains a comprehensive calendar of web events at www.newswire.ca/webcast. Upcoming events are listed as well as an archive of past events.

If you are still experiencing difficulties, we recommend you read Section 2 and try to first troubleshoot some very easy to fix common problems.